I write about dreadful customer service a lot, but rarely when customer service has been outstanding. Well, today is the dawn of a new era. Or maybe I slept well or something.
The screen on my Kindle broke a few weeks . . .
→Read More: Amazon customer service: credit where it's due
What a year that was. It started out pretty shit if I'm honest, but got better and better as the months flew by.
I travelled all over the world, east and west; met some wonderful people, and made some friends (hopefully) for life.
I learned a great many things during the 12 months of 2011. . . .
→Read More: That's all for 2011, folks!
I've effectively been on sabbatical for the majority of 2011, a decision I took after becoming unhappy in the role I was in and disillusioned with where my career was headed. I wanted the summer off to take stock of where I was and to identify exactly where it was I wanted to go . . .
→Read More: A sabbatical in review
On Thursday night, Rae and I went to see Britney Spears' Femme Fatale Tour at The O2, London. It was her opening night, and my expectations were high.
Doors opened at 7pm, but the . . .
→Read More: Britney Spears: Femme Fatale Tour, 2011