Amazon customer service: credit where it's due

amazon.co.uk logo I write about dreadful customer service a lot, but rarely when customer service has been outstanding. Well, today is the dawn of a new era. Or maybe I slept well or something.

The screen on my Kindle broke a few weeks . . .
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That's all for 2011, folks!

What a year that was. It started out pretty shit if I'm honest, but got better and better as the months flew by.

I travelled all over the world, east and west; met some wonderful people, and made some friends (hopefully) for life.

I learned a great many things during the 12 months of 2011. . . .
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A sabbatical in review

I've effectively been on sabbatical for the majority of 2011, a decision I took after becoming unhappy in the role I was in and disillusioned with where my career was headed. I wanted the summer off to take stock of where I was and to identify exactly where it was I wanted to go . . .
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Britney Spears: Femme Fatale Tour, 2011

Britney Spears, Femme Fatale cover image On Thursday night, Rae and I went to see Britney Spears' Femme Fatale Tour at The O2, London. It was her opening night, and my expectations were high.

Doors opened at 7pm, but the . . .
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